Shipping & Delivery
How much does shipping cost?
Shipping is FREE WORLDWIDE.
You will never be asked to pay for shipping on your order. However, if you require expedited shipping, please customer service team at email@example.com make arrangements - you will be required to pay discounted shipping rate for expedited shipments.
When will my order be processed?
You order will be processed within 24 hours.
How long will it take to get my order?
After your order is processed it will take 2 - 5 days to receive your order within the United States. Destination outside the United States will received their orders within 8 to 12 business days.
Is there every a time where it will take longer than 12 business days?
Unfortunately yes. Occasionally and for products that are in high demand, we have to ship directly from our manufacturer, many of which are located outside the United States, and in those cases, the orders could take up to 20 days. For those orders, we will use an international delivery service (which is part of the U.S. postal service). This also allows us minimize our shipping cost and pass those savings onto you in the form of low product cost.
Returns & Exchanges
We have a 30-DAY GUARANTEE on all our products. We want to take care of you as a customer, and we totally believe in our products.
If you are within 30-Days of receipt of your purchase, you are eligible for a full refund or exchange (see our refund policy).
If, for any reason, you want to return your product, we will honor your request, no hassle, no questions asked. Simply contact us at firstname.lastname@example.org and make arrangements to return the product. We will reply within 24 hours to agree to terms (exchange or credit). Once we receive the product, we will be happy to replace your purchase with a similar item of equal value or less. If you decide you want an item completely different, we will issue you a full store credit to towards your next purchase to be used at your leisure.
Just return the item to:
P.O. Box 142
Blacklick, Ohio 43004
Should you ship directly to the manufacturer, there will be a risk of delay.
All items purchased through Dicey's online are eligible for our 30-Day GUARANTEE regardless of the condition of the product or date of purchase. Dicey’s requires that you previously purchased the item online. We also require that you are able to verify the ship-to address or purchaser's name; Dicey's will be able to verify the your purchase with our active or archived records.
Once your item is received, Dicey’s will send you an email to notify you that we have received your returned item and update you of the status of your exchange or credit. Dicey's will immediately process the GUARANTEE using the agreed upon terms.
The amount of time it takes for us to process the guarantee depends on how fast your chosen shipping company moves! Dicey’s suggests that you use a dependable shipping service within your area that offers tracking updates and shipping insurance. This ensures that those in every region has the freedom to choose the best service available to them.
If you are shipping an item over $75, we highly recommend you select a trackable shipping method or purchase shipping insurance. We cannot guarantee that we will receive your returned item.
If you have any questions or concerns, feel free to contact a customer service representative at email@example.com.
Hear what SOPHIA says (2 min, 36 secs)...
USB CHARGING PORT
With an easily accessible USB charging port, you can charge your phone, tablet, bottle warmer, or any other electronic device while you’re on the go.
WHAT YOU NEED, WHEN YOU NEED IT MOST
Our parents always said that babies can tell when you are the least prepared to change a diaper, and unfortunately, our parents are always right. That’s why our Pofumuo backpack has 7 easy to access pockets. The bag’s organization is designed so you will be able to find everything you need, even in the dark!
Thermal Insulated Pockets to Keep Milk Bottles Warm
Have you ever gotten your fingers stuck while either taking off or putting the baby bag onto the stroller?
When you are on the move, you need something that will easily attach and detach from your stroller. That’s why we combined Heavy Duty Scotch Stripes with easy to use clips which work with any stroller - no matter what brand - Guaranteed!
Our beautiful bag is much more than just a pretty face. It is made from 600D Polyester, which is an industrial-grade, waterproof, lightweight material that is SAFE & ANTI-BACTERIAL. Even the stitches were sewn with heavy-duty synthetic threads which helps make it one of the most durable bags on the market. Our stunning bag will be able to keep up with your daily schedule for a very long time.
We truly believe we have one of the best diaper bags available. If you don’t have a positive experience for any reason, we will do whatever it takes to make sure you are 100% Satisfied with your purchase. Buying items online can be a daunting task, so we want you to realize that there is Absolutely Zero Risk in buying something and trying it out. If you don’t like it, no hard feelings, we’ll make it right - We Promise!
Our Commitment to You
OUR PRODUCT GUARANTEE
At Dicey's we understand the challenges of everyday parenting. That's why we want to make sure that you have a memorable experience when you shop with us.
If you don't have a 100% positive experience, we will make it right! Just contact our customer service team and let us know your thoughts.
✔ Your Happiness is our Priority!
✔ 100% Customer Satisfaction is our GOAL!